Shipping policy

What are my delivery options, and how much does it cost?

• Delivery by courier is calculated in 2 segments based on the weight of the total items in the order.
• Standard Package - For order conditions 0kg-5kg at R99
• Medium Package - For order conditions 5.1kg-10kg at R160
• Large Package - For order conditions 10.1kg-25kg at R180
• X-Large Package - For order conditions 25.1kg-35kg at R240

*Note: Delivery costs in and around Cape Town can be less based on local rates provided by the courier service provider.

• Local Pickup - Free with expected pickup time ready in 2 to 4 working days

Store Address for Pickup:
96 Circle road
Sunridge, Tableview
7441
Cape Town

Can I change my delivery address after I have ordered?

It’s not possible to change your delivery address after confirming your order, so please always double-check that your address details are correct at checkout.

What happens if a product is missing from my shipment/delivery?

Please contact us at info@parrotsupplies.co.za